At TealHost, we strive to provide exceptional service to our customers. This Refund Policy outlines the terms and conditions under which you may be eligible for a refund.
- Web Hosting
If you are not completely satisfied with our web hosting services, you may request a refund within the first 14 days of your purchase. To be eligible for a refund, you must submit a request to our customer support team within the 14-day period.
Please note that the refund will only cover the web hosting fees and exclude any additional services or products purchased with the hosting plan, such as domain registration or SSL certificates.
- Domain Registration and Other Products and Services
Domain registration and other products and services, including but not limited to SSL certificates, website builders, and email services, are not eligible for refunds. All sales for these products and services are final.
- Refund Process
To request a refund, please contact our customer support team with your account information, the reason for the refund request, and any supporting documentation. We will review your request and, if approved, process the refund to your original payment method within a reasonable timeframe.
- Changes to the Refund Policy
We reserve the right to modify this Refund Policy at any time without prior notice. Your continued use of our website, products, and services following any updates constitutes acceptance of the revised Refund Policy.
- Contact Information
If you have any questions or concerns regarding this Refund Policy or wish to request a refund, please contact our customer support team at support@tealhost.com.
Thursday, March 30, 2023
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